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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Olivia Osborn

February 18, 2026

5  out of  5
rating by Olivia Osborn
"Monica is truly the best. She is so helpful and thorough. She took the time to make an entire presentation comparing options, met with me for over an hour explaining them, and was quick to respond to any questions I had. You definitely know you are in good hands with her, and always feel that you are being listened to and that that she has your best interests in mind."
We responded:
"Wow! Thank you so much for taking the time to leave us such a heartfelt review! It means so much to us that you feel that way, because to us, it’s personal! We want to always make sure we provide you with all the information you need to make the best decisions for your family! "
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John Lenz

February 9, 2026

5  out of  5
rating by John Lenz
"Great communication. When I email with questions, they pretty much always reply same day. Shoutout to Nick in particular. In the last 6 months, I replaced my roof with class 4 shingles and added solar, both of which required changes to my policy. He did a great job following up with me to get info needed to make sure I got the solar covered and class 4 shingle discount applied. I also recently went through a home insurance claim and Nick was very helpful with that as well."
We responded:
"Thank you so much for taking the time to leave us a review, John! We are so thrilled you’ve had such a great experience with Nick. He’s an amazing part of this team, and we expect nothing less from him!
We hope to always provide you with the most personalized experience and be there to help you with all your insurance needs! "
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Steve'o Webber

January 22, 2026

5  out of  5
rating by Steve'o Webber
"Monica and her team are always responsive and answer every question in depth. I love this place. I was away from State Farm but I’m so glad I’ve come back."
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Nate Booth

January 14, 2026

5  out of  5
rating by Nate Booth
"Quick and honest coverage"
We responded:
"Thanks so much, Nate! "
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Sandy Pistole

January 13, 2026

5  out of  5
rating by Sandy Pistole
"Monica Hursey and team have been exceptional in serving my home owners and auto insurance. I appreciate their help. And now I’m moving out of state and Monica took the time to help me find an agent. True service professional!"
We responded:
"Thank you so much for taking the time to leave us a review! It's such a shame to lose you at our office, Sandy, but we have LOVED being your one stop shop for insurance while you were in Iowa. We will miss your smiling face and wishing you all the best of luck on your new adventure!"
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Joann Spohn

January 7, 2026

5  out of  5
rating by Joann Spohn
"Had a meeting with Monica to get clarification on new State Farm procedures. Monica took time to explain everything thoroughly. This is a very caring agency to handle all our insurance needs. We came away with great feeling. G.S. & J.S."
We responded:
"Thank you so much for taking the time to leave us a review, Joann! We are thrilled that you are both with our office and hope to continue to provide you exceptional service for all your insurance needs! "
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Dan Kakavas

December 24, 2025

5  out of  5
rating by Dan Kakavas
"I've always had a great experience with Monica and her team at State Farm! Whether it's discussing home or auto claims, she always has great suggestions and helps me through the whole process! Emma in her office is great as well and they both take great care of their customers! I absolutely recommend these guys!"
We responded:
"Thank you so much for taking the time to leave us a review, Dan! We are so glad you’ve had such a great experience at our office and we hope to continue to always be your first choice for all your insurance needs! "
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J Brimeyer

November 26, 2025

5  out of  5
rating by J Brimeyer
"Excellent service. Great communicators. Super rates. Saved a lot of money. Get back to us immediately with any questions we have had."
We responded:
"Thank you so much for taking the time to leave us a review! We love to be your first choice in insurance and will do our best to make sure you’re always getting the personalized service you deserve! "
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Sam Hartwig

November 21, 2025

5  out of  5
rating by Sam Hartwig
"Our experience with Monica and her staff have been nothing short of amazing. We appreciate their quick response and actions."
We responded:
"Thanks so much for taking the time to leave a review, Sam! We are so glad you’ve enjoyed the time with our office as much as we’ve enjoyed having you as a customer! We hope you’ll continue to think of us for all your insurance needs! "
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Sandra Barrett

November 13, 2025

5  out of  5
rating by Sandra Barrett
"I want to give a shout-out to Emma! She went above and beyond to help me with several quotes when I was deciding on a new vehicle. Emma was so patient, polite, and professional to work with. I moved from Eldridge to Bettendorf nine years ago and still use this office for all my insurance needs because of the friendly staff and excellent service!"
We responded:
"Thank you so much for the review, Sandra! We are so glad you had such a great experience with Emma. Her knowledge, patience, and empathy make her a crucial member of the team, and we are thrilled she could help you and be part of your car buying journey!

We love having you with our office and will continue to strive to always give you the personalized service that you deserve! "
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Daniel Stiff

November 7, 2025

4  out of  5
rating by Daniel Stiff
"Monica was quick to respond to our inquiry and very helpful with our questions."
We responded:
"Thanks so much for taking the time to leave us a review! We care about the experience you have with our office and we hope we can always be there to help you understand your coverage and get what you need! "
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Mike

October 27, 2025

5  out of  5
rating by Mike
"Great coverage - Saved me 20% over my current coverage!"
We responded:
"Thank you so much for your review, Mike! We love that we saved you money and hope to always be there to help you with any of your insurance needs! "
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SBCostello Costello

October 10, 2025

5  out of  5
rating by SBCostello Costello
"Took great care of me and in a very timely manner from start to finish."
We responded:
"Thank you so much for your review! We are always happy to help, and hope you’ll continue to think of us for any of your insurance needs! "
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Patrick Dodge

October 1, 2025

5  out of  5
rating by Patrick Dodge
"Monica is a highly competent professional with a clear focus on building strong relationships. Her genuine commitment to serving her clients' best interests comes across plainly in conversation - she not only appreciates the human impact of her work, but is explicitly motivated by it. I approach financial/business interactions with more than a healthy dose of skepticism, but Monica's transparency and straightforwardness have earned my trust.

If you're a Ted Lasso fan, the "Believe" poster on display in her office says all you need to know.

I enthusiastically recommend her agency to personal friends, two of which (so far) have moved their insurance relationship over and have been similarly impressed. We're fortunate to have a dedicated, person-focused expert like Monica in our community!"
We responded:
"Wow! Patrick- thank you so much for your incredible review of our office!
We are so glad you recognize the dedication we have to our customers and we hope to continue to always provide you with the most exceptional service and be there to help with all your insurance needs.

We believe in believe, and are glad you do, too!
"
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Kiero L

August 4, 2025

5  out of  5
rating by Kiero L
"Getting a new car is always so stressful with everything that comes with it, but Monica made the insurance part of it super easy. One phone call and I didn't have to worry about it anymore! 10/10 recommend Monica :)"
We responded:
"Thank you so much for leaving us such an awesome review! Whatever your insurance needs, we always want to make sure you’re taken care of! Less time worrying about that, and more time living your very best life!"
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Kay Carlson

July 29, 2025

5  out of  5
rating by Kay Carlson
"Monica is a great agent to work with. She is prompt with quotes and always responsive to questions. My family has used her agency for just about everything insurance wise and we have no sign of making a change."
We responded:
"Thank you so much, Kayla! We have loved working with you and your family and will always be there when you need us!! "
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Bridgette Davis

July 14, 2025

5  out of  5
rating by Bridgette Davis
"Monica has been caring, competent, and conscientious about our family's insurance needs. She genuinely sought to support us in making the choices that were best for our aging parents and their changing needs. She explained policy choices well, supported us in filing claims or deciding not to do so, and she has been incredibly responsive to questions and changes. Also, we've found State Farm's policies and procedures to be fair, supportive, and efficient."
We responded:
"Thank you so much for your review, Bridgette! We have LOVED getting to know you and are so happy we could make all of your transitions easier! We will always be there to help with any of your insurance needs!"
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Misty Tucker

July 8, 2025

5  out of  5
rating by Misty Tucker
"So glad we switched to Monica she has saved me so much money, and I feel In Good hands if I ever have questions!"
We responded:
"Thanks so much for the review, Misty! I’m so glad we were able to help you and they you’ve joined our office! "
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Grace Sindt

June 13, 2025

5  out of  5
rating by Grace Sindt
"Working with Monica and the team has been so easy! Everyone has been so nice and helpful to us while we become first time home owners! Would definitely recommend them!!"
We responded:
"Thanks so much for your review, Grace! We are so glad we could be part of this journey with you and hope to be there to always help you with all your insurance needs! "
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Chris Sindt

June 4, 2025

5  out of  5
rating by Chris Sindt
"The personal touch with which all transactions are treated at this office are done so comprehensively and professionally. We couldn’t be happier with our decision to become clients this agency. Monica and her team are top shelf!"
We responded:
"Wow! Thanks so much for your review, Chris! We are so glad you and your family joined our office and hope to always be there for all your insurance needs! "
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Erin Moore

May 30, 2025

5  out of  5
rating by Erin Moore
"Working with Nick V was a breeze! He was very personable and made the process of cancelling my existing insurance plan (and coming over to State Farm) so easy and affordable! Thanks so much!"
We responded:
"Wow! Look at all those stars! Thank you so much for your review, Erin. We are so happy to have you with our office, and are thrilled you had such a great experience working with our rockstar team member, Nick! Please don’t hesitate to reach out- we are here to help with any of your insurance needs! "
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Christopher Bliss

May 30, 2025

5  out of  5
rating by Christopher Bliss
"If I could give Monica Hursey and her team 10 stars I would. They made my move back to Iowa seamless and easy. I didn’t have to worry about how complicated getting home insurance and mortgage insurance and auto would be. They took care of everything! Huge shout out to the team over there."
We responded:
"Thank you so much, Chris! It has been such a pleasure to work with you- we are so glad you moved back and joined our office!!!"
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Lisa Strei

May 9, 2025

5  out of  5
rating by Lisa Strei
"I met with Monica and her team yesterday, and they are top notch! They truly care about the customer and their needs. A wonderful agency to work with!"
We responded:
"Wow! Look at all those stars! Thank you so much for taking the time to leave us a review, Lisa! We value your opinion and hope to always provide our customers the best possible service! "
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Mike Kaney

August 24, 2024

5  out of  5
rating by Mike Kaney
"Monica is great to work with. She explains things so they’re easy to understand and lays out all options so I can make an informed decision about my insurance coverage."
We responded:
"Thanks so much for taking the time to leave a review, Mike!! You can always count on us to help with any of your insurance needs!"
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Josh Arey

August 20, 2024

5  out of  5
rating by Josh Arey
"Had a very good experience with Monica, she explained in detail everything I had questions on and made sure I was getting the very best deal and not suggesting more coverage then I actually needed."
We responded:
"Thanks so much, Josh! We really appreciate your business and your review! Please never hesitated to reach out to us- we are happy to be the ones to help you with all your insurance needs! "